Policies

Discontinuation Policy
At Math Genie we require one full month's notice to discontinue from any program.  To discontinue you must fill out a discontinuation form at a Mat...
Thu, 9 Jul, 2020 at 2:05 PM
Makeup Policy
Make-up for missed classes need 24 hour advance email notice. If your child will miss a class due to vacations, sickness or personal reasons, please Ema...
Mon, 30 Sep, 2019 at 2:33 PM
Break Policy
To take a break from a Math Genie program you need to fill out a break form at a Math Genie center by the 15th of the month to avoid being charged next mont...
Mon, 9 Sep, 2019 at 2:11 PM
Late Pickup Fees
You must pick up your child right after class dismissal. We will charge a late pick up fee of $15 for every 15 minute delay after class dismissal.  This ch...
Tue, 28 Aug, 2018 at 12:04 PM
Price change
We would like to thank you for being such a loyal and consistent customer of Math Genie. Your child’s success is very important to us and we hope that you h...
Fri, 3 Jan, 2020 at 8:59 PM
Customer Support via Email only
To keep our prices low amid rising labor costs & tight labor market, we are unable to provide any customer support such as makeups, schedule changes, bi...
Thu, 16 Jan, 2020 at 11:01 AM
Illness Policy
To prevent the spread of seasonal and other illnesses Math Genie staff will send your child home if they are showing signs of illness.  These include but a...
Mon, 20 Jul, 2020 at 8:52 AM
Coronavirus Policy
Dear Parents,  Your Child's health is our top concern. Just like all of you, we are monitoring the status and potential risk of the COVID-19 (C...
Thu, 5 Mar, 2020 at 5:49 PM
Parent code of Conduct
Math Genie is committed to transforming your child's future. The Parent Code of Conduct gives clear information on the standard of behavior that we exp...
Mon, 3 Aug, 2020 at 2:41 PM