Policies

Discontinuation Policy
At Math Genie we require one full month's notice to discontinue from any program.  To discontinue you must fill out a discontinuation form at a Mat...
Mon, 9 Sep, 2019 at 2:26 PM
Makeup Policy
Make-up for missed classes need 24 hour advance email notice. If your child will miss a class due to vacations, sickness or personal reasons, please Ema...
Mon, 30 Sep, 2019 at 2:33 PM
Break Policy
To take a break from a Math Genie program you need to fill out a break form at a Math Genie center by the 15th of the month to avoid being charged next mont...
Mon, 9 Sep, 2019 at 2:11 PM
Late Pickup Fees
You must pick up your child right after class dismissal. We will charge a late pick up fee of $15 for every 15 minute delay after class dismissal.  This ch...
Tue, 28 Aug, 2018 at 12:04 PM
Price change
We would like to thank you for being such a loyal and consistent customer of Math Genie. Your child’s success is very important to us and we hope that you h...
Fri, 3 Jan, 2020 at 8:59 PM
Customer Support via Email only
To keep our prices low amid rising labor costs & tight labor market, we are unable to provide any customer support such as makeups, schedule changes, bi...
Thu, 16 Jan, 2020 at 11:01 AM
Coronavirus Policy
Dear Parents,  Your Child's health is our top concern. Just like all of you, we are monitoring the status and potential risk of the COVID-19 (C...
Thu, 5 Mar, 2020 at 5:49 PM